It is very important to know how to process a life insurance claim so that you don’t have to wait longer than you should to receive the money that’s rightfully for you. If you don’t have this money then you may not be able to pay for a proper funeral or burial. Worse off you may even have to temporarily fund it yourself. However if you understand the process then you will be able to get it in a timely matter and you may be able to get a large sum of money up front even if the policy states that it’s meant to be made in payments.
The life insurance company should be contacted within 24 hours of death. While this is not necessary it will help in speeding up the claim so that the funds arrive in time. If you are not sure if the person had a life insurance policy then you will have to talk to the person that’s in charge of the affair and possibly other family members. In some cases no one may know if the deceased person had a life insurance policy. If this is the case then you will need to do some investigating to find out. The best way to go about this is to call all of the local life insurance companies and find out if the person had a policy with them.
Once the agent’s been notified of the death they will have paperwork that has to be filled out before they can release the funds. The beneficiary can but doesn’t have to fill out the paperwork. However the beneficiary will need to go to the life insurance company to not only validate the claim but to be able to receive any initial funds that are released.
You will now need to collect an original death certificate. This can usually be obtained from the coroner’s office but sometimes you can receive it from the funeral director as well. You will need to make copies of the death certificate to send to the insurance company as proof that the person has passed away. If the person held multiple life insurance policies then you will most likely need to send one to each company that they had it with. In some circumstances you will be requested to send them the original copy of the death certificate. Unless the company specifically asks for the original for a specific reason you should only send them a copy of the original. Most of the time a copy will suffice for the insurance policy. If you do accidentally send it to the company then you will need to either get it back from them or get another official original document.
After you’ve returned the paperwork you will want to know how the policy is going to be paid out. Each policy and company is different. Some companies will release one giant payment while others will spread it out as it’s easier on the company. If the company has the policy set up to be paid out over time you may need to try to negotiate an initial lump sum if the burial costs are higher than what the policy is going to give in the first payment. After you’ve done everything the company should distribute a payment in the first week which is when most funerals take place. However if there’s a delay in the process you may need to contact the company to find out what the problem is.
About the Author:
Graham McKenzie is the syndication coordinator a leading South African Insurance information portal, which amongst others specialises in Household Insurance .
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