What is a car insurance agency, and why should you consider using one on your crusade to find the best insurance at the best price? In short, an agency contains a stable of representatives who are experts on a certain company’s insurance products. Whereas it is fashionable, in this day and age, to go straight to a comparator service or a broker site, there is something to be said for considering the traditional agency structure.
Unlike in a brokerage situation, where the broker is responsible for understanding dozens of products from multiple insurance providers, an insurance agent with a particular company will understand all of a single company’s plans in-depth. Whereas the company agent certainly has incentives to sell you a policy from its own car insurance agency, and can’t offer you information about the products of competitors, you can be sure to have all of your questions answered (and to receive the best deals that can be found within a given company) while dealing with an official representative of a line of products.
And, if you choose to buy a policy from an insurer that has local storefront representation in your area, once you make the purchase decision, you might seriously consider buying through the car insurance agency. Not only will you be supporting the local economy by helping your agent’s bottom line and contributing to his or her quota—by setting yourself up with a real, live person who has back channels through the company, in the event of an accident you might find in your agent a built-in advocate.
So, if you’re skeptical of the online-only model, consider a hybrid approach and look online to find an agent. Remember, that agents are, by definition, people there to represent your interests and at great companies they certainly do.
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